The toll-free Customer Support Center is open Monday through Friday from 7:30 a.m. to 8 p.m. You may also email firstname.lastname@example.org to contact a Customer Support Representative.
If you have already contacted the Exchange regarding an issue with your application, please be aware that it may take time to review your issue.
This chart is updated regularly to provide resources for customer trends. (Last updated Oct. 15, 2014)
|If Your Question Involves:||Contact:|
|Help with Application||1-855-923-4633 or email@example.com or get in-person help|
|Special Enrollment Period||1-855-923-4633 or firstname.lastname@example.org or get in-person help|
|Coverage Renewal Process||1-855-923-4633 or email@example.com or get in-person help|
|Coverage Terminated||1-855-923-4633 or firstname.lastname@example.org|
|Autopay||1-855-923-4633 or email@example.com|
|Payment and Invoice Issues||1-855-923-4633 or firstname.lastname@example.org|
|Account Login Issue||1-855-923-4633 or email@example.com|
|Washington Healthplanfinder Business Account Login Issue||1-855-256-9598|
|Documentation Verification||1-855-923-4633 or firstname.lastname@example.org|
|Washington Apple Health (Medicaid) Eligibility||HCA: 1-855-623-9357 or email|
|Washington Apple Health (Medicaid) Coverage, Claims & Billing||HCA: 1-800-562-3022 or email or find local help|
|Insurance Card, Covered Health Services, Providers or Insurance Costs||Qualified Health Plan Customer Support:
|File an Exchange Appeal||1-855-859-2512 or email@example.com|
|Problems with an Insurance Company||OIC: 1-800-562-6900 or file a complaint online|
|Medicare Issue||OIC: 1-800-562-6900|
Return to www.wahealthplanfinder.org
Click here for a paper application. Mail signed and completed paper applications to:
Washington Health Benefit Exchange
PO BOX 946
Olympia, WA 98507
Media Inquiries (press only): 360-688-7752
Washington Health Benefit Exchange Tribal Liaison: firstname.lastname@example.org
Report a broken link or incorrect information on wahbexchange.org. This is not a Washington Healthplanfinder customer support resource.
Directions to and parking information for Corporate Headquarters. No direct services are provided at this location.
Not a Washington Healthplanfinder customer? Click here.