Customer Support Network
Washington Healthplanfinder has a network of customer support across Washington State to help you get the information you need to enroll in health coverage that best meets your needs and your budget. Whether you prefer to receive assistance online, over the phone or in person, trained representatives will be there to help educate you about your options and walk you through the enrollment process:
- Customer Support Center: Our toll-free Customer Support Center is open to enroll individuals, families and smalll businesses in quality health coverage and answer questions about financial help and the enrollment process. Call center business hours are 7:30 a.m. – 8 p.m. Monday through Friday. Help will be available in up to 175 different languages. Call 1-855-WAFINDER (1-855-923-4633) or TTY/TDD 1-855-627-9604.
- Find a Broker: Washington Healthplanfinder offers assistance through registered brokers who often live in and support their local communities. Brokers are uniquely educated and licensed professionals that can help you find a health insurance plan. Washington Healthplanfinder's brokers are the only individuals who are able to recommend an appropriate plan for you. An available list of brokers is available on wahealthplanfinder.org.
- Find a Navigator: A navigator/in-person assister is a trained, certified representative who can help you enroll in coverage through Washington Healthplanfinder. Ten lead organizations have been selected to oversee outreach and enrollment in a specified geographic area. You can find an in-person assister on wahealthplanfinder.org