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Washington Healthplanfinder Status Center

August 29, 2014

Washington Healthplanfinder is online with the exception of the hours of planned maintenance listed below.

Planned System Maintenance over the Weekend

Visitors to will see a message that Healthplanfinder is closed for maintenance during the following time:

  • Friday, August 29 at 10 p.m. to Saturday, August 30 at 8 p.m., Saturday, August 30 at 8 p.m. to Sunday, August 31 at 5 a.m., Sunday, August 31 at 8:30 p.m. to Monday, September 1 at 4 a.m., and Monday, September 1 at 10 p.m. to Tuesday, September 2 at 2 a.m. due to federal data services and DSHS eligibility service maintenance 



If you are having difficulty enrolling in health coverage through Washington Healthplanfinder, you may:

  • Check out the Healthplanfinder Quick Tips page.
  • Check out the Contact Us page.
  • Call our toll-free Customer Support Center at 1-855-923-4633, Monday-Friday 7:30 a.m. - 8 p.m.
  • Contact a Navigator/In-Person Assister or insurance broker who can help you fill out a paper application. You can view our community organizations by clicking here.

*As a reminder, effective October 1, 2013, children, pregnant women and family Medicaid applications are processed through Washington Healthplanfinder.  If you are unable to complete an application through Washington Healthplanfinder, you can access a paper application through the Health Care Authority website or return to when the system is available. 


Customer Notices

Invoice and Financial Issues

Enrollment in a Qualified Health Plan after April 1, 2014 (Outside Open Enrollment)