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Washington Healthplanfinder Status Center

July 22, 2014

Washington Healthplanfinder is online.

10 a.m.

Customer support assisters (including Brokers and Navigators) continue to report intermittent outages and slowness in Washington Healthplanfinder. Updates will be posted here when available.  


If you are having difficulty enrolling in health coverage through Washington Healthplanfinder, you may:

  • Check out the Healthplanfinder Quick Tips page.
  • Call our toll-free Customer Support Center at 1-855-923-4633, Monday-Friday 7:30 a.m. - 8 p.m.
  • Contact a Navigator/In-Person Assister or insurance broker who can help you fill out a paper application. You can view our community organizations by clicking here.

*As a reminder, effective October 1, 2013, children, pregnant women and family Medicaid applications are processed through Washington Healthplanfinder.  If you are unable to complete an application through Washington Healthplanfinder, you can access a paper application through the Health Care Authority website or return to when the system is available. 


Customer Notices

Special Enrollment outside Qualified Health Plan Open Enrollment

  • FAQs - March 31, 2014
  • FAQs - March 28, 2014

Important Guidance for Customers Unable to Complete an Application by March 31

March to Coverage!

Guidance for Consumers Seeking Jan. 1, 2014 Coverage

  • Press Release - Jan. 1 retroactive enrollment option
  • Press Release - Dec. 23 enrollment deadline
  • FAQs - Jan. 1, 2014 retroactive coverage option
  • FAQs - Jan. 1, 2014 retroactive coverage follow-up

Washington Healthplanfinder Tax Credit Calculations