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Insurance Brokers

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The Washington Health Benefit Exchange has designed its state-based insurance marketplace to allow insurance brokers to play a critical role in helping Washingtonians access health plans offered through the site. Brokers who are authorized to sell Washington Healthplanfinder products will be able to present Qualified Health Plan offerings to individuals and small businesses in Washington State. Washington Healthplanfinder’s open enrollment period closed March 31, 2014. The next open enrollment period is Nov. 1, 2015, to Jan. 31, 2016. 

Why You Should Get Involved

Washington Healthplanfinder will provide exclusive access to an untapped market of consumers and small businesses who may now be eligible for premium subsidies or tax credits to help pay for their insurance coverage. Producers may also work with existing clients to offer health insurance through Washington Healthplanfinder. The site will offer producers:

  • A password-protected login and dashboard to track their client database, client contact information and application status.
  • A unique profile for each broker in the Washington Healthplanfinder system will allow consumers and small businesses to easily locate them by name or zip code.
  • Customer service will be available to answer questions and provide support to producers as they work with clients.

Training and Compensation

Licensed brokers can become authorized to sell health plans offered on Washington Healthplanfinder upon completing an Exchange training course. Brokers must also be appointed by respective health insurance carriers to sell specific plan products. For more information about training and registration, click here.

Brokers will receive compensation from their appointed carriers for sales of insurance plans offered on Washington Healthplanfinder, just as they do today.

Registered Broker Support

Registered brokers can contact Washington Healthplanfinder for assistance with their client accounts or client application questions.

Washington Healthplanfinder Customer Support Center: 1-855-923-4633 Option #5 Monday - Friday 8:00am - 5:00pm Please note the change in Customer Support Center hours

*Please remember that you must be the client’s broker of record in order to receive assistance. 

Washington Healthplanfinder Broker Account Login Assistance 1-855-256-9598 Monday - Friday 8:00am - 5:00pm


Please include business name (if applicable), individual or business owner first and last name, application ID number, and brief synopsis of assistance needed.

Broker/Small Business Representatives

Additional Resources